What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
Left turn signal started fast flashing. I was sure the bulb was out. Spent quite a bit of time going to parts store, getting 2 new bulbs and installed. Still fast flashing!! Called Ty at Mike's Tire & Auto. He slotted me in and within a few hours, he called and advised the circuit board was old and corroded. He scoured the area for replacement board. He found a new one and shortly later, car was fixed! Great service, honest folks, competent. Thanks, Ty!!!
Our 2002 Nissan Frontier suffered a cracked radiator just as we arrived in Sunriver on a Wednesday evening. Got towed to Mike's in the morning but they were only going to be open until noon so that Ty could take his entire staff fishing. Just as I was about to go to plan B, Todd found the part in Bend, had it express shipped to the shop, contacted another customer and found they didn't mind waiting a few more days for a tune up and wedged us into their schedule. We were on the road two hours later. Hats off to the entire organization. Outstanding service!
Mike's saved the day. After a week of low tire pressure readings on a front tire that never panned out, we went to Mike's before a day of driving for one last check. Despite being fully booked for several days they squeezed us in. They found a nail in a rear tire which our inspections by 2 other dealers in the past week didn't catch. Tire fixed in a timely manner, we now know our sensors need to be reset, and we are back on the road.
We broke down in our van traveling through Bend, and these guys helped us get back on the road within a few hours, and for a very reasonable price. We were very impressed with their service and friendliness! Would highly recommend.
Ordered up a new set of tires and when I got my truck back found out they had fixed my air conditioner too! They go the extra mile for their customers. They do great work. Would highly recommend them.
These guys are amazing... Fast, courteous and fair! I was in town on vacation when my check engine light went on. As it turned out, I needed a catalytic converter. They were able to overnight the part and have installed first thing the following morning... And all for a very fair price. Thanks to Todd for making everything so easy! I would recommend these guys anytime.