Confidence Plus Warranty
In survey after survey, one of the most important things a customer wants from his or her professional installer is a warranty...in writing. That's what you'll find when you choose an Auto Value or Bumper to Bumper certified service center. Your automotive repair or other service is backed up by our Confidence Plus North American Warranty providing you assurance at home or on the road. Work is covered for 12-months/12,000-miles. That's confidence.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Left turn signal started fast flashing. I was sure the bulb was out. Spent quite a bit of time going to parts store, getting 2 new bulbs and installed. Still fast flashing!! Called Ty at Mike's Tire & Auto. He slotted me in and within a few hours, he called and advised the circuit board was old and corroded. He scoured the area for replacement board. He found a new one and shortly later, car was fixed! Great service, honest folks, competent. Thanks, Ty!!!
Our 2002 Nissan Frontier suffered a cracked radiator just as we arrived in Sunriver on a Wednesday evening. Got towed to Mike's in the morning but they were only going to be open until noon so that Ty could take his entire staff fishing. Just as I was about to go to plan B, Todd found the part in Bend, had it express shipped to the shop, contacted another customer and found they didn't mind waiting a few more days for a tune up and wedged us into their schedule. We were on the road two hours later. Hats off to the entire organization. Outstanding service!