- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
We had our wheel bearings go out while visiting family from out of town. Mikes auto repair was able to diagnose and repair the issue in one day, allowing us to head home when planned. Our quote was more expensive than we thought it would be, but Mike's worked with us on the parts used to help bring down the cost. Overall, they were quick, friendly and did excellent work. Can't ask for much more!
Everyone is so friendly. Like a typical small town attitude. Love it.