CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
We had our wheel bearings go out while visiting family from out of town. Mikes auto repair was able to diagnose and repair the issue in one day, allowing us to head home when planned. Our quote was more expensive than we thought it would be, but Mike's worked with us on the parts used to help bring down the cost. Overall, they were quick, friendly and did excellent work. Can't ask for much more!
Everyone is so friendly. Like a typical small town attitude. Love it.
Mike's Tire & Auto Center literally saved us! After a long six-hour drive to Sunriver, we immediately noticed a burning smell and found our rear rims were extremely hot. First thing the next morning, we called Mike's as soon as they opened, and they told us to bring it in right away. Within an hour, they diagnosed the issue?our rear brakes needed to be replaced. Even though they closed at 12:30 on Friday, they went above and beyond to get the job done before closing. They even made it super convenient for us by allowing online payment and providing a lockbox for key pickup. Thanks to their quick and incredible service, we made it home safely with perfectly working brakes?no heat, no burning smell. They truly saved our trip, and we can't thank them enough! Highly recommend Mike's Tire & Auto to anyone in need of honest, reliable service.
Mike's Tire and Auto are by far the most trustworthy auto repair I've gone to in 35 years. They gave me an estimate for a repair and I agreed, but was given a call to say it morecof a minor repair and the car is fixed. Long story short, it saved me almost $1,000. They are amazing people who can be highly trusted. Thank you very much Mike's!
